We, at Valuvox Business Solutions Private Limited, take your privacy very seriously. Please carefully go through the rest of the document to learn more about our privacy policy. This privacy policy (hereinafter "Privacy Policy") describes how we collect and use the Personal Data that we receive about you, as well as your rights in relation to that Personal Data, when you visit our Mobile App. This Privacy Policy does not cover any information that we may receive about you through sources other than the use of our Mobile App. The Mobile App may link out to other websites or mobile applications, but this Privacy Policy does not and will not apply to any of those linked websites or applications.
Please note that our privacy policy is subject to change at any time with or without prior notice to you. To ensure you are aware of any changes, please review this policy periodically by visiting this page here.
By continuing to use our Mobile App you acknowledge that you have had the chance to review and consider this Privacy Policy, and you acknowledge that you agree to it. This means that you also consent to the use of your information and the method of disclosure as described in this Privacy Policy. By visiting and using Valuvox (“Mobile App”), you agree to be bound by the terms and conditions of this Privacy Policy. If you do not understand the Privacy Policy or do not agree to it, then you agree to immediately cease your use of our Mobile App.
By mere use of the Mobile app, you expressly consent to our use and disclosure of your personal and/or business information in accordance with this Privacy Policy.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
• Email address: If you choose to create an account with us, we will collect your email address to facilitate your use of the App.
• Comics created: We will collect the comic strip stories you create in the App.
• Device information: We may collect non-personal data, such as device information or usage data, to improve the App's functionality and performance.
• Cookies
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device. This policy covers how Valuvox treats personal information that the mobile app collects and receives. When you use our services provided through our mobile app, we collect and store your personal information which is provided by you to us from time to time for KYC. We collect such information to provide you with a hassle-free, safe, efficient, smooth and customized experience. This enables us to deliver services, options and features that meet your needs and to tailor our mobile app to make your experience safer and easier. We collect personal information from you that we consider necessary for achieving the purpose described earlier. Valuvox is a non-public medium today. You can use Valuvox under a pseudonym if you prefer not to use your name. When you use Valuvox, and you’re creating stories, we do not receive any personal information other than above mentioned information from you. Through our algorithm we may automatically track certain information about you based upon your behaviour, on our Mobile app. We use this information to do internal research on our users'/ subscriber’s demographics, interests, and behavior to better understand, protect and serve our users/ subscriber and such information is subsequently compiled and analysed on an aggregated basis.
Like all websites and mobile applications, this Mobile App also makes use of log files that store automatic information collected during user visits. The different types of log data could be as follows: -internet protocol (IP) address; -type of browser and device parameters used to connect to the Mobile App. -name of the Internet Service Provider (ISP); -date and time of visit; -web page of origin of the user (referral) and exit, -possibly the number of clicks. The aforementioned information is processed in an automated form and collected in an exclusively aggregated manner in order to verify the correct functioning of the site, and for security reasons.
A "cookie" is a small text file given ID tag that is stored on your phone’s browser directory or program data subfolders so that it can be later read back from that browser. Cookies aid browsers in a particular mobile to remember information specific to a given user/subscriber. We place both permanent and temporary cookies in your phone's hard drive. The cookies do not collect or attempt to collect or contain any of your personally identifiable information.
We may collect information from you through automatic tracking systems (such as information about your browsing preferences) as well as through information that you volunteer to us (such as information that you provide during a registration process or at other times while using the Mobile App as described above). For example, we use cookies to make your browsing experience easier and more intuitive: cookies are small strings of text used to store some information that may concern the user, his or her preferences or the device they are using to access the internet (such as a computer, tablet, or mobile phone). Cookies are mainly used to adapt the operation of the site to your expectations, offering a more personalized browsing experience and memorizing the choices you made previously. Cookies do not record or store any Personal Data.
When you communicate with us by sending emails or letters or use other ways of communications, or if other users or third parties, send us correspondence about your activities or postings on the Mobile app, we may collect such information into a file specific to you.
We use personal and/or business information to provide the services you request. We use your personal and/or business information to: resolve disputes; troubleshoot problems; help promote a safe service; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In order to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users'/subscribers’ activities on our mobile app. At times we may occasionally ask you to complete optional online surveys, which you may fill or discard at your own discretion. These surveys may ask you for contact information and demographic information. We identify and use your IP address to help diagnose problems with our server, and to administer our mobile app. Your IP address is also used to help identify you and to gather broad demographic information.
Although our policy is to maintain the privacy of your Personal Data as described herein, we may disclose your Personal Data if we believe that it is reasonable to do so in certain cases, in our sole and exclusive discretion. Such cases may include, but are not limited to: a) To satisfy any local, state, or Federal laws or regulations b) To respond to requests, such discovery, criminal, civil, or administrative process, subpoenas, court orders, or writs from law enforcement or other governmental or legal bodies c) To bring legal action against a user who has violated the law or violated the terms of use of our Mobile App d) As may be necessary for the operation of our Mobile App e) To generally cooperate with any lawful investigation about our users f) If we suspect any fraudulent activity on our Mobile App or if we have noticed any activity which may violate our terms or other applicable rules
Your security is of paramount importance to us. Our mobile app has stringent security measures in place to protect the loss, misuse, and alteration of data or information stored by us or under our control. Each time you change, update, modify or access your account information, we offer the use of a secure server. Using our foolproof and intelligent security policies, we protect the information that you provide us against any unauthorized access.
We provide users/subscribers with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us, although this is limited to only such non-essential emails. Critical information regarding your account including but may not limited to, profile changes, address change, transactional updates, etc. will be communicated to your email address or other means opted by you or deemed fit by Executive Insight.
By using our mobile app and/ or by providing your information, you consent to the collection and use of the information you disclose on our mobile app in accordance with this Privacy Policy, including but not limited to, your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always kept abreast of what information we collect, how we use it, and under what circumstances we disclose it.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Valuvox does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our Mobile App, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below: Name of Grievance Officer: Arun Prabhu Director Valuvox Business Solutions Private Limited
Email: vox@valuvox.com Time: 10 am to 6 pm (Office timings)
If you have questions or clarifications or dispute regarding this privacy statement, please direct such correspondence to the following E-mail address: vox@valuvox.com